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衡量管理最终标准是它的绩效。管理,换而言之,其实是一种实践,而不是一门学科或专业,尽管它兼有这两者的成分。那些通过给管理人员颁发执照而使管理专业化,或是设置文凭门槛限制管理层人数的做法,都是极为愚蠢的,因为这样做将给我们的经济和社会带来巨大的损失。行动指南:你的哪些管理方法已经取得了良好的效果?哪些管理方法是你现在就应该摒弃的?——彼得•德鲁克

The ultimate test of management is performance. Management, in other words, is a practice, rather than a science or profession, although containing elements of both. No greater damage could be done to our economy or to our society than to attempt to professionalize management by licensing managers, for instance, or by limiting access to management positions to people with a special academic degree. action point: Which of your management practices have yielded good results? Which practices should you abandon now?——Peter • Drucker

在经济上,年轻人口的减少将从根本上改变市场结构。家庭人口的增加一直是发达国家国内市场的主要推动力,但是家庭人口的比例肯定将逐步下降一一除非有大规模年轻移民作为支撑。行动指南:确定你所在组织的产品或服务是面向年轻人、老年人还是移民。确保你的组织对年轻人口逐步减少、老年和移民人口增加的现状作出了相应的对策。——彼得•德鲁克

Economically, the decline in the younger population will change markets in fundamental ways. Growth in family formation has been the driving force of all domestic markets in the developed world, but the rate of family formation is certain to fall steadily unless bolstered by large-scale immigration of younger people. action point: Determine whether your organization is betting on young people, older people, or immigrants. Make sure you have a plan for the gradual decrease in the youth market and the increase in newcomers and the aged.——Peter • Drucker

不管是政府、大学、企业、工会还是军队,这些组织要保持连续性发展的惟一途径就是在结构内部植入系统的、有组织的创新。现代组织必定是"稳定的破坏者",其构建的目标就是为了创新。行动指南:你最后-次提出或帮助提出新产品或新的服务的创意,是在什么时候呢?你只是模仿你的竞争对手,还是萌生了新的点子?重新努力吧!——彼得•德鲁克

The only way in which an institution—whether a government, a university, a business, a labor union, an army—can maintain continuity is by building systematic, organized innovation into its very structure. The modern organization must be a destabilizer; it must be organized for innovation. action point: When is the last time you created or helped create a new product or service? Were you just copying a competitor, or did you actually hatch a fresh idea? Try again.——Peter • Drucker

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